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Privacy policy.

Last updated 28 October 2026

Unanimous Charging runs public EV chargers in Nigeria. This policy covers the driver app on your phone and in a browser, this site, and the charging network, and it describes what we actually hold rather than what an app of this kind usually holds.

Not final yet

Everything this page says about what we collect and who receives it is accurate today. Four things are not settled and are marked in amber below: how long we keep the financial record, how long we keep a hosting enquiry, the definitive list of the providers we use, and the statement of your rights under Nigerian data-protection law. They are owned outside the engineering team and are being written; we would rather show you the gap than fill it with a guess.

What we collect, and why.

  • Your phone number

    The one thing the app asks you for. It is your account, and it is how you sign in: we send a one-time code to it. Without it there is no account.

  • A name and an email address, only if we have them

    Your account can hold both, and nothing in the app asks you for either today. Where we do hold one — because you gave it to us when we helped you with something, or because your account was set up for you — it is used to reach you about your charging and nothing else.

  • Where you are, on your phone only

    The app asks for your location to sort the charger list by what is nearest. The sorting happens on your handset; our API has no location field to send coordinates to, so your coordinates are never sent to us and never stored. Refuse the permission and the list falls back to alphabetical order and the map stops showing where you are; everything else works. What we do record is the IP address your requests arrive from, which is an approximate location and nothing like a coordinate — see below.

  • Your camera, as a code reader

    The camera reads the QR code on a connector so a charge can start on the right one. It reads codes only — no photograph is taken, kept or uploaded.

  • A notification token for each phone you sign in on

    One record per install, holding the token your phone’s operating system issues us, the platform and the app version. It is what lets us tell you a charge finished, failed or was refunded.

  • Your charging and payment record

    Each session — charger, times, energy, cost — and each payment and wallet movement. This is the record of money taken and energy delivered, and both of us need it when a charge is disputed.

  • The IP address your requests arrive from, and your app version

    When you change something on your account — signing in a device, saving a card, adding money, starting or stopping a charge — we record the change alongside the IP address the request arrived from, the app and device version that sent it, and an internal request reference. It is how we investigate a disputed charge or a suspended account, and how we spot someone attacking an account that is not theirs. An IP address is an approximate location, far coarser than the map in the app. Both the address and the device version are removed when you delete your account.

  • Never your card number

    Paystack handles the card. You type it into Paystack’s own form, shown inside the app; the app never reads what you type and receives only a reference for the result. We store the brand, the last four digits, the bank name and Paystack’s token. The full number, the expiry and the CVV never reach us.

We do not sell any of it and we do not use it for advertising. The app carries no analytics or tracking software, and this site sets no tracking cookies.

If you ask about hosting a charger.

The form on our hosting page asks for your name, a phone number, where the site is and roughly how many parking spaces it has, and, if you choose to give them, a business name and a message.

We use them only to contact you about hosting chargers. They are sent as an email to our team's inbox; we do not put them in our database, and we do not add you to a mailing list.

To be confirmed — how long we keep an enquiry email once we have spoken to you.

Who else sees it.

These providers are involved in running the service, each given the least we can give it.

To be confirmed — the definitive list of providers, each one named, with where it processes data.

How long we keep it.

Your identity — your phone number, and a name or email if we hold one — is erased when you delete your account, and your registered devices and saved cards are deleted with it.

We also keep an internal record of changes to accounts — what was changed, by whom and when, plus the IP address the change came from and the app and device version that sent it — because an operator investigating a suspension or a removed card needs to be able to read it back. When you delete your account, your phone number, your name and your email address are taken out of that record, and the IP address and device version are removed from it outright; what is left says which field changed, by whom and when, without the phone number, name or email address it held. Like the clearing below, it runs after the deletion is confirmed.

Paystack are the exception we cannot close for you: the customer record they hold was created with an identifier built from your phone number, and deleting your account deactivates your card authorisations there without deleting that record.

The financial record is not erased either. Your charging sessions, your payments and your wallet ledger are kept after deletion, because tax, accounting and payment-dispute rules require a record of money taken and energy delivered. What we clear out of them is the identifier that held your phone number — in the payment record and in the raw responses from the payment processor that repeated it — so what is left is amounts, dates and references against an account with no name on it. That clearing runs after the deletion is already confirmed, so a failed step leaves a log naming the column that still holds the digits rather than a claim that it finished. How long the record itself is kept: To be confirmed — the retention period, which Nigerian tax and accounting rules set.

Deleting your account.

You can delete your account from inside the app, or ask us to if you have already uninstalled it. Your identity, your devices and your saved cards go; the charging and payment record stays, detached from you; any wallet balance is withdrawn or refunded to you before the account goes, rather than forfeited.

How to delete your account, in full

What you can turn off.

  • Notifications. Turn them off in your phone’s settings; charging still works, you just are not told when it ends.
  • Location. Decline the permission and the charger list is ordered by name instead of by distance, and the map stops showing where you are. Nothing else changes.
  • A saved card. Remove it from the wallet screen whenever you like and we delete our record of it. We do not let you remove the last one, because a card is the only way to top your wallet up today. Removing a card takes away what we could charge; the authorisation Paystack holds is deactivated when you delete your account.

Your rights.

To be confirmed — your rights under the Nigeria Data Protection Act, how to exercise each one, who the data controller is and how to complain.

Reaching us.

If we change this policy we change this page, and the date at the top of it.